Deliveries and Payments

Where do you deliver?

We deliver from Noosa to Caloundra, from Palmwoods to Buderim. Or send us an email at  admin@nuharvest.com.au to find out if we deliver into your area.

 

When are deliveries made on the Sunshine Coast?

We deliver from Caloundra through to Maroochydore on Wednesday afternoons, and Palmwoods, Nambour, Noosa and Buderim areas on Thursdays.

You can phone us on 0402 313 652 to find out how close we are to you at any time.

 

Do I need to be home when my order arrives?

No. All orders will be hygienically packed in a styrofoam esky (to be collected on next order and recycled for eco purposes) so that your produce arrives in mint fresh condition. We will leave your order in a pre-arranged location as you specify when you place your order on-line or by phone/ fax.

 

How can I be sure that my order will come in mint fresh condition?

Because your fruit and vegies will be fresher, grown locally as much as possible, they won’t be on the shelves for days before you order, and will be delivered in a cooled van right to your door or wherever you advise us to leave it e.g. in the shade.

 

What if I am receiving chicken in my order?

The free range chickens that we supply are prepared locally, and while we could deliver them to you in frozen condition, they are MUCH nicer if they are supplied to you fresh so that you can then put them into your fridge and use them within a few days. If you need to keep them any longer than 2 or 3 days before use, then you need to freeze them. So… if you are getting chicken from us, then you need to leave out an esky with ice-bricks in a pre-arranged location and we will leave the chicken in your esky.

 

How can polystyrene boxes be eco-friendly?

By using polystyrene boxes and our cooled van, we guarantee your produce is 100% fresh every time. We use organic sprays to thoroughly clean the boxes and re-use them so that our environment – and you and your children – are completely protected.

When you consider the total inputs for cardboard containers (cutting down trees, milling, bleaching etc) compared to styrofoam, the styros are actually more eco-resourceful. Styros may take longer to break down than cardboard but they do break down !

 

Is my payment secure?

Yes! We use Bendigo (Community) Bank because we genuinely believe in community. The payment facility with Bendigo is a Secure Payment Gateway which ensures your bank details remain completely confidential. We don’t have access to your banking details at any time.

 

How else can I pay for my order?

For orders by fax or phone (pre-selected boxes of fruit and vegetables) you can pay by direct deposit into our bank account or else arrange an alternative payment system with us personally.

 

How can I find out more about Nu-Harvest services?

If you have any questions about Nu-Harvest, simply send us an email enquiries@nuharvest.com.auand we’ll reply as soon as we can.

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